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A business plan is not a thick document for a drawer. It is the answers to seven questions, written down so you can test them. If you can answer these on two pages, you have a better plan than most.

The seven questions

  1. Who is the customer? Not "everyone". Name a real person who would pay — a Dili office worker, a Baucau farmer, an NGO fleet manager.
  2. What problem do you solve for them? What do they do today without you, and what does that cost them?
  3. What exactly do you sell, and at what price? One clear offer beats ten vague ones.
  4. What does one sale cost you? Ingredients, transport, packaging, your hours. If the price doesn't cover it with room to spare, fix this first.
  5. How do customers find you? Word of mouth, the market, Facebook, WhatsApp, this platform — name the channel and who works it.
  6. What do you need to start — really? The smallest version of the business that can make its first sale. Start there, not at the dream version.
  7. What are the numbers for month 1, 6 and 12? Sales, costs, what's left. Honest guesses are fine — update them monthly against reality.

Test before you spend

Before borrowing or building, sell the smallest real version: ten portions at the market, one weekend of the service, a pre-order list. Ten real customers teach you more than ten months of planning.

Training programs from IADE, ILO/SIYB and the incubators on this platform teach exactly this — check the training calendar for the next course.

This guide is general information, not legal, tax or financial advice. Rules and administrative practice change — for your specific case, ask SERVE, the tax authority or a professional adviser.

Know before you start

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